Welcome to Candormedi (“Candormedi”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of the Candormedi website, digital services, communication channels, and healthcare coordination support. By accessing or using our website, you agree to comply with these Terms.

Purpose of Our Platform

Candormedi is a healthcare and wellness facilitation platform that supports users by connecting them with healthcare institutions, medical professionals, wellness providers, and related services. Candormedi does not directly provide medical diagnosis, treatment, emergency services, or clinical care unless expressly stated.

Eligibility

You must:

• Be legally capable of entering agreements under applicable law
• Provide accurate and complete information
• Use the platform only for lawful purposes

If acting on behalf of another individual, you confirm authorization to do so.

Services

Services may include:

• Patient guidance and care coordination
• Appointment facilitation
• Medical opinion coordination
• Treatment journey support
• International patient assistance
• Wellness and preventive care support
• Digital communication and updates

Availability of services may vary by geography and provider.

User Responsibilities

You agree to:

• Submit truthful and current information
• Maintain confidentiality of account information
• Upload only authorized records
• Follow instructions from healthcare providers
• Use the platform responsibly

You must not:

• Misrepresent identity
• Attempt unauthorized access
• Upload unlawful or harmful content
• Interfere with platform operations

Medical Decision Responsibility

Healthcare decisions remain solely between users and healthcare professionals.

Candormedi does not guarantee:

• Medical outcomes
• Treatment success
• Provider availability
• Clinical recommendations

Payments

Where applicable:

• Charges and payment conditions will be communicated separately
• Third-party provider fees remain subject to provider terms
• Refund eligibility will depend upon applicable service policies

Intellectual Property

All website content including branding, design, logos, text, graphics, and technology remain the property of Candormedi unless otherwise stated.

Unauthorized use is prohibited.

Third-Party Services

Our website may include links or integrations with third-party providers. Candormedi is not responsible for external platforms, content, pricing, services, or privacy practices.

Limitation of Liability

To the maximum extent permitted by law, Candormedi shall not be liable for indirect, incidental, special, or consequential damages arising from use of the platform.

Suspension or Termination

We may suspend or terminate access where required to:

• Protect users
• Prevent misuse
• Comply with legal obligations
• Maintain platform integrity

Governing Law

These Terms shall be governed in accordance with applicable laws of the jurisdiction in which Candormedi operates.

Contact

Email:contactus@candormedi.com

Website: www.candormedi.com